PRIVACY POLICY
Last updated: [10/11/2025]

Bloomlyfy values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile app, or services.

By accessing or using Bloomlyfy, you agree to the practices described in this policy.

  1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Account login details
  • Order and payment information

Automatically Collected Information

  • IP address
  • Device type and browser
  • Pages visited and actions taken
  • Cookies and similar tracking technologies

Third-Party Information

  • Information from payment processors
  • Delivery and logistics partners
  • Marketing and analytics platforms
  1. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Manage your Bloomlyfy account
  • Communicate order updates and support responses
  • Improve our website, app, and user experience
  • Provide personalized product recommendations
  • Send promotional offers and updates when you opt in
  • Prevent fraud and unauthorized activity
  1. Payments and Transactions

All payments are processed through secure third-party payment providers. Bloomlyfy does not store full payment card details on its servers.

  1. Product Information and Availability

Bloomlyfy works with trusted retailers and suppliers to provide original beauty products. Product availability, pricing, and descriptions may change, and we reserve the right to correct errors where necessary.

  1. Sharing of Information

We do not sell your personal data.

We may share information with:

  • Payment processors
  • Delivery and logistics partners
  • Technology and analytics service providers
  • Legal authorities if required by law

All partners are required to protect your data and use it only for authorized purposes.

  1. Cookies and Tracking Technologies

Bloomlyfy uses cookies to:

  • Remember user preferences
  • Improve website performance
  • Analyze traffic and usage patterns

You can manage or disable cookies through your browser settings, but some features may not function properly.

  1. WhatsApp and Chatbot Interactions

When you interact with Bloomlyfy via WhatsApp or automated chat services, we may collect conversation data to:

  • Assist with orders
  • Provide skincare advice
  • Improve chatbot accuracy and customer support

Chat data is handled securely and not shared for unauthorized purposes.

  1. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

  1. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion of your account and data
  • Opt out of marketing communications

To exercise these rights, contact us using the details below.

  1. Children’s Privacy

Bloomlyfy does not knowingly collect personal information from individuals under the age of 13. If such data is discovered, it will be deleted promptly.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

  1. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: support@bloomlyfy.shop
Website: bloomlyfy.shop